At Chauffeur Vision Ltd, we are committed to protecting your personal information and being transparent about how we collect, use, and store it.

1. Who We Are
Chauffeur Vision Ltd is a London-based private hire and chauffeur service provider. Our website address is: www.chauffuervision.com

2. What Information We Collect
We may collect the following information when you contact or book with us:
– Full name
– Contact information (phone number, email, address)
– Journey details (pickup/drop-off locations, times, preferences)
– Payment details (processed securely through third-party providers)
– Any additional information you provide voluntarily

3. How We Use Your Information
We use your personal data to:
– Manage bookings and provide chauffeur services
– Respond to enquiries
– Process payments
– Comply with licensing and legal obligations (including TfL requirements)
– Improve our services

4. Sharing Your Information
We do not sell or share your data with third parties, except:
– With your consent
– To comply with legal obligations or TfL inspections
– To payment processors to securely handle transactions

5. Data Retention
We retain booking and contact records for at least 12 months, or longer if required by TfL or legal regulation.

6. Your Rights
You have the right to:
– Request a copy of the data we hold about you
– Ask us to correct or delete your information (unless we are legally required to keep it) – Withdraw consent for marketing at any time

7. Security
We take appropriate technical and organisational measures to protect your data. This includes secure storage, limited access, and password protection.

8. Contact Us
If you have any questions about this policy or your data, please Contact Us.